When encountering Windows Update error 0x8024000b, it is usually caused by system components corruption or configuration problems. It can be solved by: 1. Use sfc /scannow to scan and repair system files, and if it is invalid, run the DISM command to check and repair system images; 2. Stop the Windows Update, BITS, Cryptographic Services, and MSI Installer services, delete the SoftwareDistribution and catroot2 folders and restart the related services; 3. Make sure the system disk has at least 10GB of free space, and check whether the time and time zone settings are accurate to avoid certificate verification failure. These steps can solve the problem in most cases. If it still cannot be solved, further system repair or reinstallation of some system components may be required.

Experiencing Windows Update error 0x8024000b usually means that the system encounters component corruption or configuration problems when trying to update. This problem is not particularly rare, but it will indeed prevent you from installing updates normally. The good news is that in most cases it can be solved by some conventional means.

Here are some common and effective fixes:

Check if the system files are corrupt

If the Windows system files are corrupted, the update process may fail. You can use the built-in system file checking tool to scan and fix these issues.

• Open a command prompt (run as administrator)
• Enter sfc /scannow and enter
• Wait for the scan to complete, if any corrupt files are damaged, they will be automatically repaired

If this command does not find any problem, you can run further:

 DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

These two commands check and repair the health status of the Windows image.

Reset Windows Update Components

Sometimes there is a problem with the Windows Update service itself, such as a cache exception or the service cannot start. You can try to reset the relevant components manually.

The operation steps are as follows:

• Stop the following services (can be operated in the Services application):

  • Windows Update (wuauserv)
  • Background Intelligent Transfer Service (BITS)
  • Cryptographic Services (cryptsvc)
  • MSI Installer (msiserver)

• Then delete the SoftwareDistribution and catroot2 folders:

  • The paths are: C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2

• After the deletion is completed, restart the service you just stopped

You can also write a simple batch script to perform these steps, saving time.

Check disk space and system time

Although it sounds simple, many people tend to ignore these two points.

• Make sure your system disk (usually a C drive) has enough space. It is recommended to keep at least 10GB of available space
• Check whether the time and time zone settings are accurate. The wrong time will cause the certificate verification to fail, which will affect the update download

This situation is more likely to happen if you do not shut down for a long time or the computer battery is out of power, causing BIOS time errors.

Basically, these common investigation directions are all about these common investigations. Try it in order, it can solve the problem most of the time. If it is not possible, you may need to consider more in-depth system repair or reinstalling some components. But that's a special situation.

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