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Table of Contents
How to Fix the Dune: Awakening Black Screen
#1. Verify the Game Files
#2. Clear Shader Cache
#3. Update BIOS
#4. Update Your Graphics Drivers
#5. Adjust Display Settings
Final Words
Home Computer Tutorials Troubleshooting Dune: Awakening Black Screen: Here's A Troubleshooting Guide!

Dune: Awakening Black Screen: Here's A Troubleshooting Guide!

Jun 18, 2025 pm 06:02 PM

Dune: Awakening Black Screen: Here’s A Troubleshooting Guide!

Are you urgently looking for effective solutions to fix the Dune: Awakening black screen issue on Windows? You’ve come to the right place. This detailed guide from MiniTool presents several practical and reliable methods to address this frustrating problem.

  • How to Fix the Dune: Awakening Black Screen
  • Final Words
Dune: Awakening Black Screen on PC ----------------------------------

The release of Dune Awakening has sparked excitement among fans worldwide. Players can explore a vast MMO world, build alliances, and face unpredictable dangers—including the iconic sandworms. However, before diving into this adventure, it's wise to prepare for possible technical issues like the Dune: Awakening black screen.

Some players may experience a black screen in Dune: Awakening during NPC interactions:

“Is anyone else experiencing a black screen after talking to NPCs? My screen goes black until I respawn or log out.”www.reddit.com

Others may face the black screen issue when launching the game, rendering it completely unplayable:

“I recently purchased Dune: Awakening and was only able to play once. Since then, I encounter a black screen every time I try to launch it. I have updated all my drivers, but the problem persists. Unlike other games like Expedition 33, this one doesn’t work. Can someone help me? I really want to play…”www.nvidia.com

Additionally, the Dune: Awakening black screen issue occurs in various scenarios—such as pressing the Windows key, interacting with NPCs, or opening the escape menu.

“For me, the screen flickers black (just like in fullscreen, even though I'm using fullscreen windowed) when I press the Windows key, open my inventory, access the escape menu, start or end a conversation, or during cutscenes. It’s very annoying.”www.reddit.com

Now, let’s proceed directly to the solutions for fixing the Dune: Awakening black screen issue.

How to Fix the Dune: Awakening Black Screen

#1. Verify the Game Files

Missing or corrupted game files might lead to the black screen issue in Dune: Awakening. To resolve this, verify the integrity of your game files via the game launcher.

Step 1. Open Steam, go to your Library, right-click on Dune: Awakening, and select Properties.

Step 2. Navigate to the Installed Files tab.

Step 3. Click on the Verify integrity of game files option.

#2. Clear Shader Cache

This is an official method—clearing the shader cache. Corrupted cache files could be causing the black screen issue in Dune: Awakening on your PC. Follow these steps to clear the Shader Cache:

For NVIDIA:

Step 1. Launch the NVIDIA application.

Step 2. Go to the Graphics section.

Step 3. Disable the Shader Cache Size setting.

Step 4. Close the NVIDIA program.

Step 5. Restart your computer.

Step 6. Once back in, open the Run dialog by pressing Win R.

Step 7. Enter the following path in the Run box or File Explorer address bar and hit Enter: %USERPROFILE%\AppData\Local\NVIDIA\DXCache.

Step 8. Delete all contents within the folders.

Step 9. Return to the NVIDIA software and set Shader Cache Size to 10 GB or higher.

Step 10. Reboot your system.

For AMD:

Step 1. Open the AMD software.

Step 2. Go to Settings > Graphics.

Step 3. Expand the Advanced section and click Perform Reset next to Reset Shader Cache.

Step 4. Close the AMD application and restart your computer.

#3. Update BIOS

Several users have reported that updating the BIOS helped eliminate unexpected black screens in Dune: Awakening and improved overall system stability. Therefore, consider trying this approach.

Be cautious—an incorrect BIOS update can cause serious system issues. Make sure to back up important data or your system before proceeding. For backing up large volumes of files and system data, MiniTool ShadowMaker is a solid choice.

#4. Update Your Graphics Drivers

Outdated graphics drivers are often the root cause of black screen problems in games. Hence, it’s crucial to install the latest driver and test if the game runs smoothly afterward.

Step 1. Press Win R, type dxdiag, and click OK to open the DirectX Diagnostic Tool.

Step 2. Switch to the Display tab and locate your graphics card name.

Step 3. Visit your graphics card manufacturer’s official website to download the latest driver. Install it and relaunch the game.

  • NVIDIA driver
  • AMD driver
  • Intel driver

#5. Adjust Display Settings

Incorrect display modes such as fullscreen or windowed can trigger the Dune: Awakening black screen issue. Try adjusting the game’s display settings to resolve this:

Step 1. Launch the game and quickly press Alt Enter to toggle between fullscreen and windowed mode.

Step 2. If that doesn’t solve it, follow these steps:

  1. Navigate to C:\Users\[YourUsername]\AppData\Local\[GamePublisher]\Saved\Config\WindowsNoEditor\ (adjust the path based on your OS and launcher).
  2. Open the GameUserSettings.ini file and make necessary changes.
  3. Save the modifications and set the file to Read-Only to prevent future overwrites.

Final Words

Encountering a black screen in Dune: Awakening on your PC? The solutions listed above should help you resolve the issue and get the game running smoothly again.

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