If the Logitech mouse does not work, you can check the following steps: 1. Check the connection problem and confirm whether the wireless signal or USB interface is normal; 2. Replace the battery or try to power different USB ports; 3. Re-pair the Bluetooth device; 4. Update or reinstall the driver and use official software to detect it; 5. Test hardware failures, such as keys stuck or water inlet; 6. Replace the receiver or contact after-sales service. Most problems can be solved by yourself through the above steps, without the need to replace a new mouse immediately.

If your Logitech mouse suddenly stops working, don't worry, this situation is actually quite common. Don’t think about changing the new one. Most of the time, it’s just a small problem and can be solved by doing it yourself.

Check for basic connection issues

First, let’s confirm whether it is the most basic problem - the connection is unstable. The most common fault of wireless mice is that the signal is disconnected or powered off.

• If it is a wired mouse , remove it and change it to a USB port. Sometimes the motherboard is not powered enough and the device will be abnormal.
• If it is a wireless mouse , check whether the battery is installed and whether the battery is exhausted, and then check whether the receiver is plugged firmly.
• Some models support Bluetooth connection, you can try to re-pair it after "Forgot your device" in the computer Bluetooth settings.

In addition, some laptops or peripheral docks may provide insufficient power supply, and plugging it directly into the USB port behind the host will be more stable.

Driver and software issues cannot be ignored

Many Logitech mice rely on supporting drivers to perform all functions. If there is a problem with the driver, the mouse may fail or even be completely unrecognized.

• Open Device Manager (Windows System), find "Mouse and Other Pointer Devices", right-click on your Logitech device, and select "Update Driver".
• If the device cannot be found, you can try uninstalling and restarting the computer, so that the system can automatically reinstall the driver.
• Download and install Logitech Options or Logitech G HUB software. These official tools can not only debug the mouse, but also detect the device status.

Sometimes Windows updates will cause driver conflicts, and manually updating or rolling back the driver can often solve the problem.

How to troubleshoot hardware problems

If the above steps are useless, it may be that there is a problem with the hardware. But don't rush to throw it away, do a few simple tests first.

• Plug the mouse into another computer and try it. If it doesn't work, it's likely that the mouse is broken.
• Check whether there is any water in the surface of the mouse, the keys are stuck or the rollers are stuck in foreign objects.
• For wireless mouse, try replacing a USB receiver (if you have another Logitech device that works).

If it is a mouse within the warranty period, it is recommended to contact after-sales service; if it is out of warranty, buying a new mouse is more cost-effective than tossing and repairing.

Basically these are the methods. When the mouse is not working, check it first with the connection and power supply, and check it step by step. Many times the problem is not complicated, but it is easy to ignore some small details.

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