The solution to Windows Update error code 0x80073712 includes the following steps: 1. Make sure that the system disk retains at least 5GB of free space, clean up temporary files, or use the disk cleaning tool to free up space; 2. Run the command prompt as an administrator, and execute the sfc /scannow, DISM /Online /Cleanup-Image /ScanHealth and DISM /Online /Cleanup-Image /RestoreHealth commands to repair the system files; 3. After stopping the Windows Update service, delete the contents in the SoftwareDistribution folder to clear the update cache; 4. Use the Windows Update troubleshooter in Settings to automatically detect and fix the problem; if it still cannot be resolved, try manually downloading and installing the corresponding patch from the Microsoft official website.

Windows Update Error Code 0x80073712 Usually occurs when trying to install an update, the system cannot find the required files or components. This problem may be caused by corruption of system files, update cache exceptions, or insufficient disk space. When encountering this error, don’t worry. You can troubleshoot and fix it through the following steps.

1. Check whether the disk space is sufficient

Windows updates require enough space to download and install patches. If your system disk (usually a C disk) has too little remaining space, it will cause an error of 0x80073712.

• Recommended operations:
  • Make sure that the system disk retains at least 5GB of free space.
  • Delete temporary files (can run %temp% cleanup), uninstall infrequently used software, and use the Disk Cleanup tool to free up space.
  • If the space is really tight, you can consider adding a hard disk and migrating some of the data over.

2. Run the system file checking tool

System file corruption is one of the common causes of this error. Windows' own system file checking tool (sfc) and DISM tools can help fix these problems.

• Operation steps:
  • Open a command prompt (administrator permissions).
  • Enter the following commands and execute them one by one:

     sfc /scannow

     DISM /Online /Cleanup-Image /ScanHealth

     DISM /Online /Cleanup-Image /RestoreHealth

• Note: These processes may take some time, please be patient. After completion, restart the computer and try to update.

3. Clear the Windows Update Cache

Sometimes updating old files remaining in the cache can cause conflicts, and clearing the cache allows the system to re-download the correct update package.

• How to operate:
  • Stop the Windows Update service:
    • Press Win R , enter services.msc , find "Windows Update", and right-click to select "Stop".
  • Open Explorer and enter the path: C:\Windows\SoftwareDistribution
  • Delete everything under that folder (or rename the backup just in case).
  • Start the Windows Update service again and try to update.

4. Use Windows Update Troubleshooting Tools

Windows comes with a troubleshooting feature that can automatically detect and try to fix some common update problems.

• How to use:
  • Open Settings → System → Troubleshooting.
  • Find "Windows Update" in "Other Troubleshooting" and click "Run".
  • Just follow the prompts.

If you have tried all the above methods but still can't do it, you can consider manually finding specific update patches and installing them locally through Microsoft's official website. However, this situation is relatively rare, and in most cases, the first few steps can solve the problem.

Basically, there are only these methods. Although there seem to be a lot of steps, each step is not complicated. As long as you take it step by step, you should be able to solve this error.

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