The problem of the mouse cursor not moving is usually caused by connection abnormalities, trackpad interference, driving problems, or software conflicts. 1. Check whether the wireless receiver or USB interface is plugged in, try to replace the port or restart the device; 2. Turn off the laptop trackpad to eliminate interference; 3. Update or reinstall the mouse driver, which can be completed through the device manager or driver tool; 4. Check for third-party software conflicts, enter safe mode to test and close suspicious programs; 5. Restore the system mouse settings to the default value. Check it one by one according to the steps, and most problems can be solved to avoid blindly changing the mouse.

The mouse is moving, but the cursor is not moving? This situation usually either the mouse is completely broken or there is a small problem with the system or settings. Don’t rush to replace it, as it can be investigated and solved in many cases.

Check if the connection is normal

If wireless mouse is used for a long time, unstable signal or poor receiver contact may cause this problem. If it is a wired mouse, the loose USB interface may also affect data transmission.

• Make sure the wireless receiver is plugged in, try changing the USB port
• If it is a Bluetooth mouse, disconnect and re-pair
• Wireless mouse can try changing the battery to see if there is any improvement

Sometimes the computer does not recognize the device, and restarting can also solve the problem.

See if the trackpad is interfering

If you are using a laptop, especially Windows system, while connecting an external mouse, the trackpad sometimes "grabs" control, causing abnormal cursor behavior.

• Go to "Settings" → "Device" → "Touchpad" and try to close the touchpad.
• Or temporarily unplug the mouse and use your finger to operate the trackpad to confirm whether it is normal

Some brand notebooks (such as Lenovo and Dell) also have special driver management software, and there are relevant settings to adjust.

Update or reinstall the mouse driver

If there is a problem with the driver, it will also cause the cursor to not follow the hand or even remain motionless at all. This situation occasionally occurs after the system is updated.

• Open "Device Manager" and find "Mouse and other pointer devices"
• Right-click on your mouse model → "Update Driver"
• If there is no option, you can also try "Uninstall the device" and restart and let the system automatically reinstall

If you are not sure about the model, you can use some free driver tools (such as Drive Life and Drive Elf) to help you identify and update.

Don't ignore system or software conflicts

Sometimes third-party software (such as mouse enhancement tools, game assistance, and remote control software) will affect the behavior of the mouse.

• Try to enter "safe mode" to see if the mouse cursor can move
• If it can be moved, it means that a software conflicts. You can check the recently installed programs
• Use Task Manager to check background processes and temporarily close suspicious software

You can also try restoring the default settings in the "Mouse Settings" that comes with Windows. The path:
"Settings" → "Device" → "Mouse" → "Other Mouse Options" → "Pointer Options" → "Restore Default Values"

Basically these are the possible reasons. Start with the simplest connection check, eliminate it step by step, and most situations can be solved. If you really can't do it, consider changing the mouse, which will save you money in vain.

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