The standard warranty period of AGON AG275UXM monitor is three years, covering major hardware components and manufacturing defects; 1. The warranty includes the panel body, power module, motherboard and internal circuits, and original accessories; 2. In cases where it is not a warranty, it is damaged by personal dismantling, damage caused by improper use, appearance wear, and use after second-hand transfer; 3. When applying for after-sales service, you must contact the official customer service or purchase channel, provide purchase certificate and serial number, and provide repair or door-to-door service according to the instructions. It is recommended to keep the invoice and read the local warranty policy carefully to ensure the rights.

The AGON AG275UXM is a high-performance e-sports monitor that many people will care about its warranty policy before purchasing. Generally speaking, the warranty for this monitor covers major hardware components and manufacturing defects, but the specific details still depend on the sales region and retailer policies.

How long is the warranty period?

The AGON brand usually provides a standard global joint warranty service, and the basic warranty time of AG275UXM is generally three years . During this period, if there are problems such as screen highlights, uneven backlighting or circuit failure, you can contact after-sales service for repair or replacement.

Policies in different countries and regions may vary slightly. It is recommended to confirm the warranty period provided by local agents or official customer service when purchasing.

What are the main warranty contents?

• Panel body: including abnormal screen display, bad points exceeding the standard, etc.
• Power supply module: If the power supply board fails to turn on or the power supply is unstable, it is covered by the warranty.
• Motherboard and internal circuits: such as poor interface contact, signal input problems, etc.
• Original accessories: such as base bracket, power cord, HDMI/DP cord, etc., and there is also a warranty within a certain period of time.

It should be noted that remote controls, packaging boxes, and manuals are generally not covered by the warranty.

What circumstances do not fall under the warranty?

• Artificial damage: such as breaking, crushing, or liquid entering the inside of the monitor.
• Private disassembly: Opening the monitor case by yourself may cause the warranty to expire.
• Damage caused by improper use: such as burning caused by unstable voltage and improper installation.
• Appearance wear: Scratches, paint loss, etc., which do not affect the function, are usually not included.
• Use after second-hand transfer: Some brands have warranties limited to first-time buyers.

It is recommended to keep the purchase invoice or order record as an important certificate for future warranty.

How to apply for after-sales service?

If you encounter monitor problems, the first step is to check the instruction manual that comes with the product or visit the AGON official website to find the support page. The general process is as follows:

• Contact the official customer service or purchasing channel to explain the problem
• Provide purchase certificate and product serial number
• Based on the guidelines, determine whether it is necessary to send repairs or on-site services.
• Waiting for testing and repair (sometimes new machine will be replaced)

If it is a small problem, sometimes the customer service will guide you to do some simple troubleshooting, such as replacing cables, testing connections of different equipment, etc.

Basically that's all. Overall, the warranty policy of AGON AG275UXM is quite comprehensive. As long as there is no human problem, most of them can be dealt with. However, it is recommended to pay attention to protection when using it to avoid unnecessary trouble.

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