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Table of Contents
Check file and directory permissions
Enable anonymous authentication or check user authentication settings
Check out the authorization settings in web.config
Check for URL rewrite rules or module conflicts
Home Topics IIS Troubleshooting IIS 403 Forbidden Access Errors

Troubleshooting IIS 403 Forbidden Access Errors

Jul 14, 2025 am 01:37 AM

403 Errors are usually caused by permission settings or configuration issues in IIS. 1. Check file and directory permissions to ensure that the IIS\_IUSRS account has at least "Read and Execute", "List folder content", and "Read" permissions. If you use a custom account, you need to set the same thing; 2. Ensure that anonymous authentication is enabled and correctly configured, especially when remote access avoids disabling anonymous authentication and failing to provide Windows credentials; 3. Check the authorization settings in web.config to confirm that access is not unnecessarily restricted by unauthorized users; 4. Check whether URL rewriting rules and third-party modules interfere with request path processing, and try to temporarily disable relevant rules or module troubleshooting problems.

Troubleshooting IIS 403 Forbidden Access Errors

403 Error in IIS usually means that the server understands the request, but refuses to execute. The most common cause is permission setting or configuration issues.

Troubleshooting IIS 403 Forbidden Access Errors

Check file and directory permissions

Accounts used when IIS runtime require read (and sometimes execute) permissions to the website root directory. By default, this account is IIS_IUSRS .

Troubleshooting IIS 403 Forbidden Access Errors
  • Open Explorer, right-click the folder where the website is located, and select "Properties" > "Safety" tab
  • Make sure IIS_IUSRS is in this list and has at least "Read and Execute", "List Folder Content", and "Read" permissions
  • If not, click Edit to add and set the correct permissions

If you change the "authentication" method of the application pool (such as using a custom account), you must also make sure that the account has corresponding permissions.

Enable anonymous authentication or check user authentication settings

If the website relies on anonymous access, make sure Anonymous Authentication is enabled:

Troubleshooting IIS 403 Forbidden Access Errors
  • Open IIS Manager and find your site
  • Double-click the "Authentication" icon
  • Make sure Anonymous Authentication is enabled and uses the application pool identity

If you enable Windows authentication or other methods, confirm that the client can provide credentials properly. In some cases, for example, if anonymous authentication is disabled when accessing from remotely and cannot log in with a Windows account, a 403 error will occur.

Check out the authorization settings in web.config

Sometimes 403 is not a real permission issue, but a restricted access in the configuration file. Open the web.config file in the website directory and look for configurations similar to the following:

 <authorization>
    <deny users="?" />
</authorization>

This configuration means prohibiting unauthenticated users from accessing. If your application does not require login to access it, you can change it to allow:

 <authorization>
    <allow users="*" />
</authorization>

Save after modification, refresh the page to see if it is restored.

Check for URL rewrite rules or module conflicts

Sometimes, URL rewriting rules may cause the server to misjudgment the request path, thus returning 403.

  • Find the "URL Rewrite" module in IIS Manager
  • Checking if there are rules that block the current request path
  • Try to temporarily disable these rules to see if the problem disappears

In addition, some third-party modules or custom HTTP modules may also interfere with the normal processing process, and further troubleshooting can be done through event viewer or enabled failed request tracking.

Basically these common reasons. It is recommended to check the order, first look at the permissions, then the configuration, and finally check the rules and modules. This type of problem is not complicated but details are easily overlooked.

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