How to troubleshoot network connection issues in Windows 11?
Jul 11, 2025 am 02:22 AMNetwork connection problems can be checked step by step by checking hardware, system settings and router. First, confirm whether the network cable is plugged in, whether Wi-Fi is connected, and check whether the network status shows "Connected" or there is a "No Internet access" prompt; second, use the network troubleshooting tool that comes with Windows 11 to automatically detect and repair common problems; if it is invalid, try the network reset function to restore the default network settings; then check to update or roll back the network driver to resolve version conflicts; finally, if the above methods are invalid, it may be a hardware failure or an operator problem, and you need to contact a professional to deal with it.
There are problems with the network connection, and there are actually many troubleshooting methods on Windows 11. Don’t rush to restart the computer. Let’s take a look at a few key points: Are there any hardware problems? Is the system setup wrong? Or is there something wrong with the router? Step by step, most small problems can be solved.

Check the basic connection status
The simplest question is to confirm first: Have the network cable been plugged in? Is Wi-Fi not connected? Sometimes I just forgot to turn on the wireless switch or the signal is too weak. You can click on the network icon in the lower right corner of the taskbar to see if there is any word "connected". If "No Internet Access" or "Restricted", it may be that the local connection is OK but the Internet is not available.

- Check whether other devices can access the Internet normally, and troubleshoot the router problem.
- If you are using a laptop, try switching to a wired connection to determine whether it is a problem with the wireless module.
Use the system's own network troubleshooting tool
Windows 11 comes with a network troubleshooting tool that can automatically detect some common problems and try to fix them. The operation method is very simple:
- Right-click on the network icon in the taskbar
- Select "Network Troubleshooting"
- Follow the prompts to run
This tool usually checks DHCP settings, IP address acquisition, and whether the default gateway is accessible. If you encounter a small error it recognizes, just click "Fix". However, some more complex problems, such as driver conflicts, may not be discovered.

Reset network settings (no data damage)
If the conventional means do not work, consider "network reset". This function will restore the settings of TCP/IP, DNS, proxy, etc. to default values, and will not delete your files, but may clear some custom configurations (such as static IP).
The steps are as follows:
- Open Settings → System → Troubleshooting → Other Troubleshooting
- Find the "Network Reset" option
- Click "Reset Now"
Note: It is best to make sure you do not need to keep special network configurations before execution, otherwise remember to write them down in advance.
Update or rollback network drivers
Sometimes network problems are actually caused by the wrong driver version. You can manually update the driver:
- Press
Win X
and select Device Manager - Expand Network Adapter
- Right-click on your network card and select "Update Driver"
If there is a problem after recently updating the driver, you can also select "Properties" → "Driver" tab → "Rolling back driver".
If you are not sure which driver version to use, you can directly download the latest driver installation of the corresponding model on the official website.
Basically these are the methods. Many network problems are actually minor problems, and you can solve them by trying them in order. If you try it all, it may be a hardware problem or something happens to the operator. Consider contacting professionals.
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