Troubleshooting "Remember My Apps and Preferences" Greyed Out in Windows 11 OneDrive Backup

When backing up your Windows 11 data with OneDrive, you might encounter the frustrating "Remember my Apps and preferences" greyed-out issue. This guide provides solutions to resolve this problem. Windows 11's backup feature (located under Accounts in Settings) allows OneDrive backups of files and folders. The options include OneDrive folder syncing, remembering apps, and remembering preferences; however, the latter two may be unavailable.

Solution 1: Utilize a Microsoft Account

A local account may cause this issue. Switching to a Microsoft account often resolves it.

1. Press Windows I to open Settings.
2. Navigate to Accounts > Your info.
3. Click the "Sign in with a Microsoft account instead" link.
4. Enter your email and password, then sign in.
5. Enter your current Windows password if prompted.

Note: The error "Another user on this uses this Microsoft account, so you can’t add it here" appears if the account is already linked. Remove the existing account first before adding it again. See instructions on adding/removing accounts in Windows 11 for assistance.

Solution 2: Reconfigure OneDrive

Resetting your OneDrive connection can also fix the problem.

1. Click the OneDrive icon in your taskbar.
2. Select Help & Settings.
3. Go to the Account tab and click Unlink this PC.
4. Re-launch OneDrive and sign in with the same Microsoft account used for your Windows 11 login.

Solution 3: Reset Group Policy Settings (Advanced Users)

Resetting Group Policy settings to their defaults can sometimes resolve this issue. Consult a guide on resetting Group Policy settings in Windows 11 for detailed instructions. This is a more advanced solution.

Solution 4: Cloud Reset Windows 11 (Last Resort)

If all else fails, a cloud reset of Windows 11 might be necessary.

1. Open Settings.
2. Go to System > Recovery.
3. Under Recovery options, click Reset PC.

4. Select "Cloud download" and follow the on-screen instructions. This will reinstall Windows 11 from Microsoft's servers.

Conclusion

This guide offers four methods to address the "Remember my Apps and preferences" greyed-out problem in Windows 11 OneDrive backups. Try these solutions sequentially. If you have alternative solutions, please share them in the comments.

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