When you cannot log in to Microsoft Teams, first confirm the account, network or software problems. 1. Check whether the account and password are correct, pay attention to spaces, input methods and uppercase and uppercase, and try to reset the password; 2. Confirm that the network connection is normal, try to switch the network or modify DNS; 3. Clear the cache or reinstall the application, delete the relevant folder contents or reinstall it after uninstalling; 4. Check the account status and permissions, and contact the administrator to confirm permission issues. Following the above steps to troubleshoot usually solve the problem.
Not logging in to Microsoft Teams is a common problem, especially in the context of the increasing popularity of remote work and online learning. When encountering this situation, don’t rush to try to log in repeatedly, and first confirm whether it is a problem with the account, network or the software itself.
Here are some common reasons and corresponding solutions that can be investigated step by step:
1. Check whether the account and password are correct
This is the most basic but also the most error-prone point. Sometimes if an extra space is typed, or the input method is in Chinese, it will cause verification failure.
- Make sure you are entering a complete Microsoft account (usually in mailbox format)
- Passwords are case sensitive, please note whether Caps Lock is enabled
- You can click the "Show Password" button to confirm whether there are any spelling errors
- If you are not sure whether your password is correct, you can click "Forgot Password" to reset it
If you are using a company or school account, you may also need to confirm whether it has expired or has been disabled by the administrator.
2. Is the network connection normal?
Microsoft Teams requires network connection to log in, so network instability may also lead to login failure.
- Try to open http://www.miracleart.cn/link/669682950cf309c75581fb49f3e2cef2 to see if it can be accessed normally
- Switch Wi-Fi or use your phone hotspot to test whether you can log in
- Check if there is any impact on proxy settings (especially in corporate networks)
Some networks may have DNS resolution issues, and you can try to modify DNS to Google 8.8.8.8 or Cloudflare 1.1.1.1 .
3. Clear the cache or reinstall the application
Sometimes local cache data corruption can also lead to login exceptions.
Windows users can do this:
- Open Task Manager and end all Microsoft Teams processes
- Delete the following folder contents (recommended backup before operation):
-
C:\Users\你的用戶名\AppData\Roaming\Microsoft\Teams -
C:\Users\你的用戶名\AppData\Local\Packages\Microsoft.Teams_8wekyb3d8bbwe
-
macOS user:
- Close Teams
- Delete
/Users/你的用戶名/Library/Application Support/Microsoft/Teamsfolder
If it doesn't work, you can uninstall it directly and download and install the latest version from the official website again.
4. Check the account status and permissions
If you are using a business or education account, it may be that the account does not have Teams usage permissions enabled.
- Contact the administrator to confirm if you have a Teams license
- Log in to the Microsoft 365 Admin Center to view account status
- Confirm whether the account is limited to the number of devices or location of login
Although this situation is not common, once it occurs, it cannot be solved by yourself. You need to find the corresponding person in charge to deal with it.
Basically these common reasons. You can check it in order and in most cases you can find the problem. If it still doesn't work, you can also try to log in on the web version of Teams, which will help you further determine whether it is a client or an account problem.
The above is the detailed content of Can't sign in to Microsoft Teams. For more information, please follow other related articles on the PHP Chinese website!
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