


How to change the phone number linked to my Alipay account?
Jul 09, 2025 am 02:08 AMTo change the mobile phone number bound to Alipay, first make sure to receive the verification code of the current number. If it cannot be received, you need to complete the identity verification; secondly, open Alipay and enter the account settings; then enter the new number according to the prompts and verify; finally update the information of other related services. The specific steps are: 1. Confirm that you can receive the verification code of the current number. If you cannot receive it, you need to provide ID card information, answer security questions, or upload ID photos to verify your identity; 2. Open the Alipay App, click on the profile icon, enter "Settings" or "Account and Security", select "Phone Number" and click "Change Phone Number"; 3. Enter the current number and obtain the verification code, enter the new number after verification and verify again; 4. Check whether related services such as Taobao, bank accounts need to be updated synchronously. The whole process can be completed in about ten minutes.
Changing the phone number linked to your Alipay account is a straightforward process, but it's important to do it correctly to keep your account secure and ensure you continue receiving important notifications.

1. Make Sure You Have Access to the Current Phone Number
Before you start the process, confirm that you still have access to the phone number currently linked to your Alipay account. This is necessary because you'll need to receive verification codes during the change process.

If you no longer have access to the old number, you'll need to go through an additional identity verification step, which may include:
- Provide your ID information
- Answering security questions
- Uploading a photo of your ID card
Alipay does this to protect your account from unauthorized access.

2. Open Alipay and Go to Account Settings
To begin changing your phone number:
- Open the Alipay app on your phone
- Tap your profile icon in the bottom-right corner
- Select “Settings” (or “Account & Security” depending on your version)
- Look for the “Phone Number” option under your account details
Once there, tap on “Change Phone Number” or a similar prompt.
3. Follow the On-Screen Instructions
You'll be guided through the steps to update your number:
- Enter your current phone number and receive a verification code via SMS
- Input the code to verify your identity
- Then enter your new phone number
- Confirm by entering another verification code sent to the new number
Double-check everything before confirming — once the change is made, your old number will no longer receive Alipay-related messages or codes.
4. Update Linked Accounts and Services
After successfully updating your phone number in Alipay, take a few extra minutes to check if other services are affected. For example:
- If you use your Alipay-linked phone number for Taobao or other Alibaba services, update those too
- Check any bank accounts or payment methods tied to Alipay to make sure they're still properly connected
Sometimes, changing your phone number can affect login options or two-factor authentication settings elsewhere.
Basically that's it. As long as you prepare the verification information, the entire process will not exceed ten minutes, but it can effectively ensure the security and normal use of the account.
The above is the detailed content of How to change the phone number linked to my Alipay account?. For more information, please follow other related articles on the PHP Chinese website!

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