Solve the problem of Windows Update troubleshooter stuck in the "solving problem"

The Windows Update troubleshooter can fix errors and failures in Windows Update, but during the repair process, some users found that the program was stuck in a "Resolving Issues" state. This article will provide several solutions.

Question description:

When using the Windows Update troubleshooter, you may encounter various problems, such as the program fails to run or Windows Update is stuck checking for update status. This article mainly focuses on the situation where the troubleshooter is stuck in the "issues being resolved". Slow network connections, outdated drivers, or corrupt system files can all cause this problem.

Suggestions: Back up your data

Before trying the following methods, it is recommended that you back up your data, as some operations may cause data loss. Develop good habits of regular backups so that they can be restored immediately when data is lost. MiniTool ShadowMaker is a free backup software that allows you to easily back up your system, files/folders and disks/partitions.

Solution:

Method 1: Run SFC and DISM scans

Running SFC and DISM scans can repair system file corruption.

Step 1: Enter "Command Prompt" in the search bar, right-click and select "Run as Administrator".

Step 2: Enter sfc /scannow and press Enter to execute. After verification is complete, check whether the error has been resolved. If the problem persists, execute this command: DISM /Online /Cleanup-Image /RestoreHealth .

Method 2: Clear DNS cache

Outdated or failed DNS caches can cause the Windows Update troubleshooter to fail.

Steps: Run the command prompt as administrator, enter ipconfig /flushdns and press Enter. After the command is executed, close the window and restart the computer.

Method 3: Restart Windows encryption service

Step 1: Open the Run window (Win R), enter services.msc and press Enter.

Step 2: Find "Encryption Service", double-click and click "Stop".

Step 3: After a few minutes, click "Start" and make sure "Start Type" is set to "Auto". Click Apply and OK.

Method 4: Reset Windows

If none of the above methods work, you can try resetting Windows.

Step 1: Go to "Start>Settings>Update and Security>Recover".

Step 2: Under "Reset this computer", click "Start" and then click "Save My Files".

Follow the on-screen instructions to complete.

Summarize:

The above methods can help solve the problem that the Windows Update troubleshooter is stuck in the "Issue Solving". If you have any other related questions, please leave a message.

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