If you're not getting Microsoft Teams notifications, check these key areas: 1. In Teams settings, ensure notifications are turned on and adjust each category (calls, chats, etc.) to your preferred alert type. 2. Verify that Do Not Disturb or Focus Mode isn’t active in your OS settings on Windows or Mac. 3. On mobile, confirm app-level notifications are enabled and battery saver isn’t restricting background activity. 4. Check if an admin is managing your settings through group policies. Bonus: Restart or reinstall the app if issues persist. Most notification problems stem from overlooked toggles or system settings.

If you're not getting notifications from Microsoft Teams, it's probably due to a mix of settings that control how and when you get alerts. The good news is, most issues can be fixed with a few quick checks.

1. Check Your Notification Settings in Teams

Teams has several layers of notification controls — if any of them are turned off, you won’t hear or see alerts.

• Go to your profile picture in the top-right corner → Settings → Notifications
• Make sure the main toggle at the top says “Notifications on”
• Then go through each category (calls, chats, channel replies, etc.) and confirm they’re set to notify you the way you want — whether it’s banners, sounds, or both

You might also want to check the “Priority interruptions” section. If it’s set to only allow priority notifications, and your team members aren’t marked as priority contacts, you won’t get alerts for their messages.

2. Look at Do Not Disturb or Focus Mode

Even if Teams is set up correctly, your system-level settings might be blocking all desktop notifications.

• On Windows: Open Settings → System → Focus and make sure Do Not Disturb isn't active
• On Mac: Go to System Settings → Focus and check if any focus mode is silencing notifications
• Also, look at the Notifications section in your OS settings to ensure Teams is allowed to show alerts

A common issue is people forgetting they enabled "Focus" or "Do Not Disturb" during a meeting and leaving it on by accident.

3. Check Mobile App Notifications (If You Use the App)

If you're using Teams on your phone but not getting alerts:

• Android: Go to Settings → Apps → Microsoft Teams → Notifications, and make sure they're enabled
• iOS: Go to Settings → Microsoft Teams → make sure Allow Notifications is toggled on, and sounds/alerts are selected

Also, double-check that the Teams app isn’t running in battery saver mode — those often limit background activity and push notifications.

4. Is Someone Else Managing Your Availability?

If you're part of a larger organization, an admin might have changed your settings via group policies.

• Ask your IT department if there are any global policies affecting notifications
• Check if certain features are grayed out or unchangeable in your Teams app — this could mean they're locked by admin settings

This doesn’t happen often, but if you’ve tried everything and still don’t get alerts, it might be enforced from the backend.

Bonus Tip: Try Restarting or Reinstalling the App

Sometimes, even with all settings correct, the app just stops responding properly.

• Fully close Teams and reopen it
• If that doesn’t work, try restarting your device
• As a last resort, uninstall and reinstall the app — especially if you've had it installed for a long time without updates

That should cover most reasons why you're not getting Teams notifications. It's usually something simple like a forgotten toggle or a system setting you didn’t realize was on.

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