Resolve Windows 11 Microsoft Store crash issues

Many Windows 11 users experience crash issues when starting or using Microsoft Store apps (formerly known as Windows Store). This article will explore this problem and provide effective solutions.

The Microsoft Store is the main platform for Windows users to acquire and update applications, but it is not without problems. One of the common problems is that Microsoft Store continues to crash on Windows 11 . Some users encounter this problem when starting up, while others encounter it while using the app.

Symptoms of the problem include:

• The Microsoft Store cannot be opened or loaded, resulting in the application being unable to be downloaded or updated.
• Microsoft Store is stuck or crashed during use.

These problems seriously affect the user experience and therefore need to be resolved as soon as possible.

Tip: To prevent data from being corrupted or lost due to unexpected problems such as Microsoft Store freezing or crashing, please back up your system/disk/data regularly. In addition, it is recommended to prepare a data recovery tool to recover lost files if needed.

What causes Microsoft Store to crash:

• Microsoft Store cache overload or corrupt
• Microsoft Store synchronization issues
• UWP application dependencies are corrupted
• Microsoft Store hotfix installation issues
• Windows Update Issues
• Microsoft Store or system installation failure
• System files are corrupt or lost
• Windows 11 date and time errors

An effective way to fix Microsoft Store crashes:

Before trying the following solution, perform the following steps:

• Check your internet connection.
• Make sure you are logged in with the correct Microsoft account.
• Check the computer time and correct any errors.
• Make sure your antivirus software is not blocking the Microsoft Store.
• Check proxy settings; do not use proxy server.
• Unsubscribe and re-register all Microsoft Store apps.

Method 1: Clear the Microsoft Store cache

1. Turn on Run the way you normally do.
2. Enter wsreset.exe in the text box and click the OK button below.
3. A black window will appear and you should wait for the command to complete (lasting for a few seconds).

Method 2: Update the Microsoft Store

1. Open the Microsoft Store app.
2. Click the three dot buttons in the upper right corner.
3. Select Download and Update from the menu.
4. Click Get Update and wait.

Method 3: Run Windows Troubleshooter

1. Open the Settings app the way you normally do.
2. Select System -> Troubleshooting -> Other Troubleshooting Programs .
3. Locate the Windows Store app and click Run .
4. Wait for the scan and follow the instructions to continue.

Other solutions:

If the Microsoft Store still crashes, you can try the following:

• Repair or reset the Microsoft Store through Settings -> Apps -> Apps and Features -> Advanced Options.
• Perform a clean boot in Windows 11.
• Reinstall the Windows Store app package.
• Create and log in with a new user account.
• Perform DISM and SFC scans on your computer.
• Update to the latest version of Windows 11.
• Perform a system repair installation or a brand new installation.

Hope the above method can help you solve the Microsoft Store crash problem. Please note that the image position remains the same.

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