When operating a computer/laptop, you might face the problem where the D drive shows as full with no visible files. Although the storage appears occupied, an in-depth examination reveals no actual files present. This article from MiniTool explains how to resolve the “hard drive is full but no files found” problem.

Should you encounter this issue on Windows 11/10, there's no need to panic. Many users have reported experiencing this error while attempting to free up space, only to find their drive fully utilized despite looking empty. What causes this? Below are some potential explanations.

• Malware might be creating files that fill your system drive without your awareness.
• Certain hidden files and folders could be consuming significant space without appearing in regular searches.
• Large files such as downloads—automatically stored on the C drive—can unexpectedly fill it up.
• Other factors include system files (like page files and temporary data) and remnants from past Windows updates.
• Software malfunctions or disk issues might also be responsible.

Method 1: Conduct a Thorough Cleanup

Temporary files, including browsing caches, update logs, and Windows installation files, often lead to the "hard drive is full but no files found on Windows 10" issue. Regularly clearing unnecessary files is advisable as they can consume substantial space and create complications.

To accomplish this, consider using MiniTool System Booster—a robust Windows optimization tool. Its Deepclean feature enables comprehensive system cleaning, eliminating internet traces, Windows junk, registry clutter, and memory waste. It also improves security and optimizes your hard drive via defragmentation.

Step 1: Open MiniTool System Booster and select Deepclean from the dropdown menu under the Performance Home tab.

Step 2: Simply click the START CLEAN button. The system will then initiate the scan and cleanup processes. Pay attention to tasks 2 and 6 for defragmentation.

#1. NetBooster

#2. Internet Cleanup

#3. Windows Cleanup

Cleaning your computer necessitates Windows cleanup, which removes Windows junk files, broken shortcuts, temporary files, etc. Review the detected items and tap on CLEAN SELECTED. Following the cleanup, another task begins.

#4. Registry Cleanup

#5. Security Optimizer

#6. Program Accelerator

This task rearranges program data on the hard drive. By reordering program data and defragmenting files, it boosts file access speed and enhances drive efficiency.

#7. Memory Mechanic

Method 2: Run a Virus Scan

To address the “hard drive is full but no data found” issue, it's best to conduct a virus scan using Windows Defender. Additionally, it's suggested to deactivate third-party antivirus software. Here’s how to run a virus scan.

1. Press the Windows I keys simultaneously to open Settings.

2. For Windows 10 users, navigate to Update & Security > Windows Security > Open Windows Security.

3. Proceed to the Virus & threat protection tab and click the Quick scan option.

Method 3: Display Hidden Files

Hidden files consume storage space yet remain invisible on the disk. Consequently, making these files visible and deleting them can resolve the “hard drive is full but no files found on Windows 10” issue.

1. Press the Windows E keys together to open File Explorer.

2. For Windows 10 users, visit View and check the Hidden items option.

Method 4: Examine Disk Errors

Encountering technical or logical system errors affecting hard drive performance or displaying incorrect disk space calls for running the CHKDSK utility. To fix the “hard drive is full but no files found” issue using CHKDSK, follow these steps:

1. Enter cmd in the Search box. Right-click Command Prompt, select Run as administrator, and confirm with Yes to gain administrative privileges.

2. In the Command Prompt window, type the chkdsk C: / f / r / x command and press Enter. “C” stands for the hard drive partition letter.

Method 5: Remove System Restore Points

System restore points can occupy considerable disk space, leading to the “hard drive is full but no files found” issue. Therefore, you can delete these restore points.

1. Input Create a restore point in the Search box and pick the most relevant option.

2. Head to the System Protection tab.

3. Choose your C drive and click Configure… to proceed.

4. To erase all system restore points, press the Delete button and continue.

5. Click Continue to proceed. Await the completion of the process. Upon finishing, you'll receive a notification confirming successful deletion of all system restore points.

Conclusion

Why does the “hard drive is full but no files found on Windows 11” issue arise? And how can it be resolved? You should now understand the causes and solutions. If you lack computer expertise, it's advised to utilize MiniTool System Booster. Alternatively, you can explore more advanced methods to eliminate the issue.

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