There is a compatibility issue with Windows 11 and Brother printers via USB connection, which Microsoft will fix in subsequent Windows 11 updates. Currently, you can try the following methods to temporarily resolve the problem that the printer cannot connect.

Tip: If you need to recover data on your Windows 11 computer, you can use MiniTool Power Data Recovery, a free file recovery tool. You can use this software to recover as long as your files are not overwritten with new data.

Some users cannot connect to Brother printers via USB under Windows 11 system

Windows 11 has been released for some time, and many users have upgraded to this new system to experience its new taskbar, Start Menu, User Interface (UI), Microsoft Store, Widgets, and other new features and improvements.

However, as a new version, Windows 11 still has some bugs and vulnerabilities. Recently, some Brother printer users have discovered that their Windows 11 system cannot connect to Brother printers via USB cable. Brother has confirmed this issue and summarized three related issues:

After updating your operating system to Windows 11, your computer may not be able to:

1. A Brother printer connected via a USB cable was detected.
2. Change the settings of the Brother printer.
3. Connect multiple Brother printers via USB.

Not all users experience these problems, but many users report that their printers cannot connect to the computer via a USB cable after upgrading to Windows 11. The printer was also not found when they tried to change the settings of the Brother printer on a Windows 11 computer.

How to fix the problem that Windows 11 cannot connect to Brother printers via USB cable?

There is currently no permanent solution for effective solutions. Microsoft is working to fix these issues, and the fixes may be included in the next Windows 11 update released in late October.

But that doesn't mean you can't fix this at the moment. You can temporarily use other connection methods such as wired and wireless network connections. Here are two connection methods provided by Brother:

• How to connect a printer to my computer via a wired LAN (Ethernet)? (For Windows)
• Set up your Brother printer on a wireless network

Brother also lists some other applications and tools that may have problems connecting with Windows 11 over USB

Brother printers may not be the only product with compatibility issues with Windows 11. Brother also prompts that some problems may also occur when you connect to Windows 11 via a USB cable when you use the following tools:

• Device Setup Tool
• Paper size setting tool
• Distributed printing tools
• Special ID Setting Tool
• Wireless Setup Wizard
• P-Touch Editor 5.4
• Update software
• Transport Manager
• Transfer Express
• Template settings
• Printer Setup Tool

Roll back to Windows 10

At least for now, Windows 11 is not as stable as expected. You may have had a bad experience after upgrading to Windows 11. If you regret upgrading and want to use Windows 10 again, you can try the method mentioned in this article: How to uninstall Windows 11 and return to Windows 10? After that, when Windows 11 is stable, you can choose to install it again.

If you are still using Windows 10, you can consider whether to upgrade to this new Windows version. You can consider whether these Windows 11 issues will affect your work and life.

Here are some common Windows 11 problems:

• Windows 11 causes performance issues for computers using AMD CPUs
• Windows 11 memory leak: File Explorer memory usage is too high
• This computer does not run Windows 11: How should you solve it?

Summarize

If your Windows 11 fails to detect a Brother printer with a USB cable, you can use other connection methods to use the printer. This issue will be fixed soon. When a new Windows 11 update is released, just update your system and try it. If you have any other questions, please let us know in the comments.

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