Microsoft's KB5001567: A Fix for KB5000802's Blue Screen and Printing Problems?

Reports indicate that Microsoft's KB5001567 update resolves blue screen errors (BSOD) and printing issues stemming from the earlier KB5000802 update. This article details how to download and install KB5001567 to address these problems.

KB5000802, while intended to improve Windows 10, triggered APC_INDEX_MISMATCH BSOD errors and Win32kfull.sys errors (particularly when using Type 3 printers) for some users. KB5001567, a Patch Tuesday update for Windows 10 versions 20H2 and 2004, offers a solution.

Crucial Pre-Installation Step: Servicing Stack Update (SSU)

Before installing KB5001567, ensure you've installed the latest Servicing Stack Update (SSU) from Microsoft. This ensures a smooth update process. The required SSU depends on your Windows 10 version:

• Windows 10 version 20H2 or 2004: KB4598481
• Windows 10 version 1909: KB5000908
• Windows 10 version 1809: KB5000859
• Windows 10 version 1803: KB4580398

Downloading and Installing KB5001567

There are two methods for obtaining and installing KB5001567:

Method 1: Windows Update

1. Navigate to Start > Settings > Update & Security > Windows Update.
2. Click "Check for updates." KB5001567 should appear in the list of available updates.
3. Select "Download and install."
4. Restart your computer once the installation is complete.

Method 2: Manual Download (Microsoft Update Catalog)

If Windows Update doesn't automatically detect the update, you can download it manually:

1. Visit the Microsoft Update Catalog website.
2. Search for the appropriate KB number based on your Windows 10 version:
   • Versions 20H2 and 2004: KB5001567
   • Version 1909: KB5001566
   • Version 1809: KB5001568
   • Version 1803: KB5001565
3. Select the correct download (x86/x64/ARM64) and download the standalone package.
4. Run the downloaded installer file.

Recommended: System Backup Before Updating

Before applying any significant Windows update, it's highly recommended to back up your system. This safeguards your data in case of unforeseen issues. Consider using professional backup software for a comprehensive system backup.

Conclusion

This guide provides a straightforward approach to downloading and installing KB5001567 to potentially resolve issues caused by KB5000802. Remember to install the correct SSU beforehand for a smoother update experience.

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