Suspected Microsoft 365 service outage? This article provides three simple ways to quickly check the Microsoft 365 service status.

Microsoft 365 service outage?

On September 5, 2023, at around 6 a.m. ET, Microsoft 365 experienced a massive service outage, and many users reported being unable to use applications such as Word, Excel, and Outlook. The problem was quickly resolved.

Microsoft 365 service outages are not uncommon. If you cannot use it normally, please confirm whether the service is interrupted first. If yes, please wait patiently for Microsoft to fix the problem; if not, you need to troubleshoot and resolve it yourself.

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How to check if Microsoft 365 is interrupted?

There are three ways you can try:

Method 1: Access the Microsoft 365 Management Center

Step 1: Open your web browser and visit the Microsoft 365 Admin Center ( http://www.miracleart.cn/link/67ded051d660fb05d7ad125986ddbf2d ).

Step 2: Log in with your administrator account. If you are not an administrator, you may need to contact your organization's IT department for help.

Step 3: After logging in, look for the Health or Service Health options, usually located in the navigation menu on the left.

In the Service Health section, you can find information about the current status of the service. It will show if there are any known issues or disruptions that affect your organization. You can click on the specific event to get more details about the issue, its status, and any ongoing investigation or solution. If the issue is listed in the Service Health dashboard, you can view updates about the expected time to resolve the issue. Microsoft typically provides an expected time frame for problem solving.

Method 2: Use Downdetector

Step 1: Open your web browser and visit http://www.miracleart.cn/link/143f1e6c0c94814481445e0352cd626c .

Step 2: You will see a chart or map showing the current status of the service. This chart or map will show you a wide range of issues or disruptions reported by users.

Step 3: Check the timeline on the chart to see if there is a recent surge in reported issues. This can indicate if the service is currently experiencing problems. Additionally, you can scroll down to view comments reported by users as well as reports from different locations. This can provide more context on the nature and extent of the problem.

Method 3: Visit Twitter

If Microsoft 365 is interrupted, there will be reports on Twitter. You can refer to http://www.miracleart.cn/link/a6dd1cdf6f9693dcf11c4450fab0e3f2 for further understanding of the widespread active events.

Summarize

With these three methods, you can quickly check the status of Microsoft 365 to determine if it encounters any massive outage or service outage. Downdetector provides a broader view of user reporting issues, while the admin center provides you with organization-specific information. Additionally, you can visit Twitter for more information.

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